Papers with online platforms

24 papers
It’s going to be okay: Measuring Access to Support in Online Communities (D18-1)

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Challenge: Despite substantial efforts to reduce gender disparities in online social contexts, gender gaps persist and negatively affect women through online harassment.
Approach: They propose a new dataset and method for identifying supportive replies and new methods for inferring gender from text and name to examine the disparity in support across millions of online interactions.
Outcome: The proposed model shows that identifying as a woman is associated with higher rates of support, but also higher rates disparagement.
Intention Knowledge Graph Construction for User Intention Relation Modeling (2026.eacl-long)

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Challenge: Existing knowledge graphs focus on connecting intentions but lacks the ability to model the relationships between different intentions.
Approach: They propose a framework to automatically generate an intention knowledge graph, capturing connections between user intentions.
Outcome: The proposed model outperforms state-of-the-art methods and shows its utility.
Transferring Knowledge via Neighborhood-Aware Optimal Transport for Low-Resource Hate Speech Detection (2022.aacl-main)

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Challenge: Existing approaches to detect hate speech are expensive and time-consuming . a new approach allows for flexible learning of neighborhood information .
Approach: They propose a method that allows flexible modeling of neighbors retrieved from a resource-rich corpus to learn the amount of transfer.
Outcome: The proposed training strategy improves on low-resource hate speech corpora over baselines.
Enhancing Hallucination Detection via Future Context (2026.findings-acl)

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Challenge: Large Language Models (LLMs) are widely used to generate plausible text on online platforms, without revealing the generation process.
Approach: They propose a framework for detection of hallucinations in black-box generators by analyzing future contexts.
Outcome: The proposed framework improves on existing methods and demonstrates that it is feasible to integrate it with other models.
PROBES : Performance and Relevance Observation for BEtter Search (2026.eacl-industry)

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Challenge: Qualitative search is essential for the success of online platforms, authors say . large-scale evaluation of search systems is essential to ensure high-quality user experiences .
Approach: They propose a multi-task system powered by Large Language Models for end-to-end evaluation of semantic search systems.
Outcome: The proposed system provides more precise and consistent relevance assessments across query categories.
HARALD: Augmenting Hate Speech Data Sets with Real Data (2022.findings-emnlp)

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Challenge: Hate speech detection depends on the availability of variable labeled data.
Approach: They propose a method that uses real unlabelled data from online platforms to augment existing models by harvesting and processing it.
Outcome: The proposed approach improves the classification performance of hate speech classification models.
Detecting Continuously Evolving Scam Calls under Limited Annotation: A LLM-Augmented Expert Rule Framework (2025.findings-emnlp)

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Challenge: Existing methods to detect scam calls rely on labeled data and assume static distribution of scam narratives.
Approach: They propose a method leveraging large language models to detect continuously evolving scam calls . scammers continuously evolve their tactics, making these methods less effective .
Outcome: The proposed approach is based on large language models to detect continuously evolving scam calls.
MentSum: A Resource for Exploring Summarization of Mental Health Online Posts (2022.lrec-1)

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Challenge: Mental health remains a significant challenge of public health worldwide . many use online platforms to share their mental health conditions and seek help .
Approach: They analyze a dataset of over 24k user posts from Reddit and 43 mental health subreddits to generate a short summarization.
Outcome: The proposed dataset compared over 24k user posts and 43 mental health subreddits . it shows that the summarization of these posts is faster and more accurate than previous studies.
Identifying Moments of Change from Longitudinal User Text (2022.acl-long)

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Challenge: Identifying changes in individuals’ behaviour and mood via shared content is gaining importance given the global increase in mental health disorders and the limited access to support services.
Approach: They propose a task of identifying moments of change in individuals on the basis of their shared content online.
Outcome: The proposed task is based on 500 manually annotated user timelines and shows that it performs best through context aware sequential modelling.
Why Should This Article Be Deleted? Transparent Stance Detection in Multilingual Wikipedia Editor Discussions (2023.emnlp-main)

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Challenge: Currently, only 20% of the English comments explicitly mention content moderation policies, but as few as 2% of the German and Turkish comments.
Approach: They propose to use a multilingual dataset to predict stances with existing content moderation policies and to use them to explain moderation decisions.
Outcome: The proposed model predicts stances and corresponding reasons with high accuracy, adding transparency to the decision-making process.
Scientific Fact-Checking: A Survey of Resources and Approaches (2023.findings-acl)

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Challenge: Fact-checking is the task of assessing the veracity of factual claims based on credible evidence and background knowledge.
Approach: They propose to automate scientific fact-checking using natural language processing to assess the veracity of factual claims based on credible evidence and background knowledge.
Outcome: The proposed methods can help combat the spread of misinformation and help individuals understand new scientific breakthroughs.
Explain the Flag: Contextualizing Hate Speech Beyond Censorship (2026.findings-acl)

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Challenge: a hybrid approach to detect and explain hate speech combines large language models with vocabularies to detect hate speech in three languages . authors: the spread of hate speech online has serious personal, social, and legal consequences . eu has launched initiatives to analyze, regulate, and counteract online hate speech, authors say .
Approach: They propose a hybrid approach that combines Large Language Models with vocabularies to detect hate speech in English, French, and Greek.
Outcome: The proposed approach outperforms baselines in English, French, and Greek . it uses large language models and vocabularies to detect and explain hate speech . human evaluation shows that the proposed approach is accurate and clear .
Uncovering the Root of Hate Speech: A Dataset for Identifying Hate Instigating Speech (2023.findings-emnlp)

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Challenge: a lack of comprehensive datasets specifically annotated for hate instigating speech hinders research . lack of reliable models for hate triggering makes it difficult to apply off-the-shelf models to the problem.
Approach: They propose to use a multilingual dataset to identify hate instigating speech . lack of comprehensive datasets specifically annotated for hate instigators hinders their work .
Outcome: The proposed dataset identifies hate instigating speech across languages . lack of comprehensive datasets makes it difficult to train and evaluate models .
Offensive Content Detection via Synthetic Code-Switched Text (2022.coling-1)

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Challenge: Existing methods to detect offensive content in social media platforms are limited by the availability of labeled code-switched data.
Approach: They propose a method for generating synthetic code-switched offensive content data using human-generated data and a keyword classification baseline.
Outcome: The proposed algorithm can be used to generate synthetic code-switched offensive content data and train it on human-generated data.
AuriSRec: Adversarial User Intention Learning in Sequential Recommendation (2024.findings-emnlp)

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Challenge: Existing work focuses on capturing user implicit preferences from historical interactions and matching them with the next behavior, instead of predicting user explicit intentions.
Approach: They propose an adversarial user intention learning approach for sequential recommendaiton . the approach explicitly predicts user current intentions by taking historical reviews as inputs .
Outcome: The proposed approach explicitly predicts user intentions by inferring their decision-making process as explained in target reviews.
Using Automatic Speech Recognition in Spoken Corpus Curation (2020.lrec-1)

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Challenge: Automatic Speech Recognition (ASR) is a new way to make audio-visual data accessible.
Approach: They propose to use automatic speech recognition (ASR) to make audio-visual data accessible by systematic queries.
Outcome: The proposed system has higher recognition scores for the north of Germany vs. lower scores for south of the country.
A Deeper (Autoregressive) Approach to Non-Convergent Discourse Parsing (2023.emnlp-main)

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Challenge: Existing frameworks for dialogic discourse parsing are not suitable for contentious discussions . authors propose a model for non-convergent discourse paring that does not require label collocation .
Approach: They propose a multi-label scheme for contentious dialog parsing that uses multiple labels . they propose combining embeddings of the utterance, context and the labels through GRN layers .
Outcome: The proposed model achieves comparable results with SOTA without label collocation and without training a unique architecture/model for each label.
Sheep’s Skin, Wolf’s Deeds: Are LLMs Ready for Metaphorical Implicit Hate Speech? (2025.acl-long)

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Challenge: specialized models fail to detect implicit hate speech due to its indirectly expressed hateful intent . advanced LLMs often misinterpret metaphorical implicit hate content, resulting in its propagation .
Approach: They propose a Jailbreaking strategy and Energy-based Constrained Decoding techniques to detect implicit hate speech in large language models.
Outcome: The proposed model can generate metaphorical implicit hate speech, but it fails to detect it effectively.
Can LLMs Be Efficient Predictors of Conversational Derailment? (2025.findings-emnlp)

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Challenge: Conversational derailment is a common issue on online platforms due to toxic or inappropriate remarks.
Approach: They prompt pre-trained large language models to predict conversational derailment without fine-tuning . they compare chain-of-thought reasoning and few-shot exemplars to predict derailments .
Outcome: The proposed model predicts conversational derailment without task-specific fine-tuning without fine-cuning.
Please note that I’m just an AI: Analysis of Behavior Patterns of LLMs in (Non-)offensive Speech Identification (2024.emnlp-main)

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Challenge: Large Language Models (LLMs) are becoming a part of our everyday lives by being used as tools for information search, content creation, writing assistance, and many more.
Approach: They propose to use Large Language Models to detect offensive online language in applications with social risk, such as late-life companions and online content moderators.
Outcome: The proposed models fail to detect offensive language and are therefore unsuitable for use in social applications such as late-life companions and online content moderators.
Silencing Empowerment, Allowing Bigotry: Auditing the Moderation of Hate Speech on Twitch (2025.acl-long)

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Challenge: To meet the demands of content moderation, online platforms have resorted to automated systems.
Approach: They conduct an audit of Twitch’s automated moderation tool (AutoMod) to investigate its effectiveness in flagging hateful content.
Outcome: The automated moderation tool (AutoMod) is used to filter hateful content on Twitch and send 107,000 comments from 4 datasets.
Generate First, Then Sample: Enhancing Fake News Detection with LLM-Augmented Reinforced Sampling (2025.acl-long)

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Challenge: Existing models have a performance gap of 20% between classifying fake news and real news, making them less suitable for practical deployment.
Approach: They propose to adopt an LLM to generate fake news in three different styles, which are later incorporated into the training set to augment the representation of fake news.
Outcome: The proposed model achieves state-of-the-art performance on two benchmark datasets and improves detection accuracy by 24.02% and 11.06% respectively.
MemeDetoxNet: Balancing Toxicity Reduction and Context Preservation (2025.findings-acl)

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Challenge: Toxic memes spread harmful and offensive content and pose a significant challenge in online environments.
Approach: They propose a framework to mitigate toxicity in toxic memes by leveraging a set of pre-trained models that can interpret the visual and textual components of memes.
Outcome: The proposed framework reduces toxicity on publicly available meme datasets by 10-20% compared to the previous methods.
SOBR: A Corpus for Stylometry, Obfuscation, and Bias on Reddit (2024.lrec-main)

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Challenge: Existing corpora are limited in scope and can be used to collect data on author attributes.
Approach: They propose to use subreddits, flairs, and self-reports as distant labels for author attributes (age, gender, nationality, personality, and political leaning) .
Outcome: The proposed method could be used to infer author attributes from public posts despite their discreetness and anonymity .

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